Does Triagen replace the occupational physician?
No. Triagen prepares the conversation by completing the intake. The AI collects and structures information, but all medical assessments and decisions remain with the occupational physician.
Intake for occupational health
Insight into what is really going on behind a sick report.
A sick report says little. The first conversation has to clarify what is going on, but often starts with too little information. Triagen lets the employee tell their story before that conversation, calmly and at a moment of their own. The occupational physician or case manager starts with a structured picture.
The problem
The first phase of absence sets the course.
The direction of an absence case is set in the first weeks after a sick report. That is exactly when time and information are missing: waiting time for the first conversation, intakes under pressure and records that are only complete late. Triagen moves the questioning to the front.
How it works
Three steps before the first conversation.
Triagen is an intake layer next to your existing absence or case management system. Nothing changes about who leads the conversation.
- 01
Invitation after the sick report
Right after the sick report, the employee receives a secure link in their own language. No app, no account.
- 02
Intake in their own time
The employee describes what is going on in a chat conversation: complaints, work context, earlier care and what they need themselves. Questions adapt to the answers.
- 03
Structured record for the professional
The story, the context and the relevant signals are ready before the first conversation. Physician and case manager start with insight and keep time for guidance.
Intake ready
today · 09:14J. van der Berg
Main complaint
Increasing lower back pain, 4 weeks
Work context
Desk-based · ergonomics adjusted
Earlier care
Physio: 8 sessions (2 months ago)
Suspected triggers
Workload · posture · sleep
Triagen · intake ready
What the occupational physician sees
The story, before the conversation.
Not loose answers, but a coherent picture. Every element traces back to what the employee said themselves.
Less time spent searching
More room for substantive assessment
More attention for guidance and recovery
Privacy and compliance
Built for health data.
Occupational health works with medical information in a triangle of employee, employer and physician. Triagen is designed for that.
ISO 27001 and NEN 7510
The Triagen platform is certified for ISO 27001 and NEN 7510 by an RvA-accredited body. For us the baseline, not the finish line.
GDPR and the role of the occupational physician
Medical information stays with the occupational physician. Employers only see what they are allowed to see under the GDPR. The employee gives explicit consent before the intake.
Gatekeeper Improvement Act
The structured intake supports the problem analysis and the action plan within the statutory deadlines.
The professional stays in charge
Triagen collects and structures. It does not diagnose and decides nothing about absence, work or treatment. The occupational physician remains ultimately responsible.
Frequently asked questions
What occupational health services ask us.
How does Triagen handle the Gatekeeper Improvement Act?
Triagen is designed with the Dutch Gatekeeper Improvement Act as its starting point. The structured intake supports the problem analysis, the action plan and the reintegration efforts the act requires, within the statutory deadlines.
Does Triagen integrate with our absence software?
Triagen is an intake layer next to your existing case management or absence system, not a replacement. Our API is set up so an integration can be built relatively quickly. Get in touch to discuss which integration is relevant.
Which languages does the intake support?
Dutch, English, German, French, Spanish, Italian, Polish and Portuguese. Every employee can start in their own language, which lowers the barrier and improves the quality of the information.
How do employees experience the intake?
Calmly, and at a moment of their choosing. Employees do not have to hold a conversation in the middle of a hectic workday. They tell their story in a chat, in their own time and place. That lowers the barrier and improves the quality of the information.
Read more
Knowledge for occupational health services
What is AI triage?
The definition, the boundaries and how it relates to case management software.
Insight into absence causes
Why the cause so often stays invisible and what that costs.
Gatekeeper Improvement Act
Deadlines, obligations and where a good intake helps.
Absence cost calculator
Calculate what absence costs your organisation.
Want to see what an occupational physician sees before the first conversation?
Request a demo. Triagen already runs with occupational health services; we show how it fits your way of working.